Acupay’s Product Roadmap 2022
In the turbulent times of the ongoing COVID-19 pandemic, Acupay has been closely monitoring the changing priorities of its clients and the needs of its product users. The emergence of new technologies has created new opportunities within banking and financial services, and tax relief on cross-border investments has been no exception. In response to these circumstances, Acupay’s product roadmap for 2022 presents its vision and the direction of its product portfolio for this year.
The three pillars of Acupay’s 2022 roadmap are: development of new, innovative solutions for complex problems in withholding tax relief; investment in scalability, resilience, and performance of existing solutions; and continuous transformation of customer experience through technology.
Here is Acupay’s vision for each of its products and services in 2022:
Issuer Services – Acupay System: Acupay has started the year by expanding its tax compliance and certification services for an issuer in a new market within a new geographic region. Moreover, in addition to making ongoing improvements to its core legacy tax certification solution, the Acupay System, Acupay is investing in a new market data administration solution, which will allow it to expand its tax certification and automated relief offering to new markets and investment types.
Tax Relief Outsourcing Solution – TPS: While Acupay is engaging with multiple organisations that have expressed interest in its highly-automated tax relief outsourcing product, Acupay is continuing last year’s refactoring initiative aimed at improving scalability, robustness, and general performance. Furthermore, in response to market changes and client/end-user requirements, Acupay is delivering new and enhanced features that will add the handling of taxable corporate actions and compliance reporting covering new investor categories.
New Product – World Tax Forms: Acupay is very excited to be working on a new tax documentation management solution that will solve what it has verified as a common problem in tax and back-office operations. World Tax Forms will be a comprehensive, one-stop solution for financial organisations and investors. Acupay believes that World Tax Forms will optimise the process of generating and managing documents used to obtain tax relief on crossborder investments in global markets, making it easier and less timeconsuming. The solution will be ready in early summer and following a soft launch, there will be a beta-testing period with participation by selected users.
Bondholder Communications Group: Acupay’s sister company, Bondholder Communications Group (or BondCom), specialises in issuer and investor communications for a variety of initiatives, such as bondholder identifications, tender and exchange offers, and consent solicitations. This year, BondCom is building on its unique proprietary systems, rich expertise in dealing with complex transactions, and truly global experience for over two decades, to deliver a breadth of improvements to the technology, service delivery, and customer experience.
If you would like to learn more about Acupay’s ambitious product roadmap for this year or discuss how Acupay’s solutions could transform your cross-border investment tax relief and deliver value to your organisation and your clients, get in touch with Acupay today to schedule a meeting at product@acupay.com or +44 207 382 0340.