Under recent data privacy regulations, such as the General Data Protection Regulation 2018 (“GDPR”) and the California Privacy Rights Act (“CPRA”), data subjects have been given certain rights, like the right to request access to their personal information, as well as to ask to correct, amend or delete their data. They may also have the right to limit or opt out of the use or disclosure of their personal data, including sensitive personal data.
To make requests pursuant to your rights under data privacy regulations, you should:
For Acupay System and TPS Authorised User, Acupay Online Wizard, or Transfer Agent Services data:
For GDPR-Related requests, we have appointed IT Governance Europe Limited to act as our EU representative. If you wish to exercise your rights under the GDPR or have any queries in relation to your rights or general privacy matters, please email our representative at eurep@itgovernance.eu. Please ensure that you include our company name in any correspondence you send to our representative.
For all other requests, you can contact our Risk and Compliance Officer in New York toll-free at +1 888 385 2663 or by email at compliance@acupay.com if you have any questions.
For beneficial owner data submitted on the data subject's behalf by another party via the Acupay System / TPS System for tax relief: You must contact the data controller. If you need help determining who the data controller is, you can contact our Risk and Compliance Officer in New York toll-free at +1 888 385 2663 or by email at compliance@acupay.com.
Acupay may request additional information to verify the data subject’s identity, such as copies of government-issued identification documents.
Please note that you will not be required to create an account on any of our systems to complete the opt-out process. Also note that if you limit or opt out of having your personal data disclosed to third parties, Acupay may not be able to assist with any future tax relief or Acupay Wizard requests it receives related to you because the data must be filed with the paying agent, issuer, sub-processor, co-processor, or tax authority relevant to your request to meet eligibility and/or tax compliance requirements.
If you have any questions, please feel free to contact our Risk and Compliance Officer in New York toll-free at +1 888 385 2663 or by emailing compliance@acupay.com.